Viktoriia Kryshtal

HR Leader | Coach | Consultant | Mentor | Group Facilitator

With 14+ years of experience in HR strategy across tech, consulting, and professional services, I empower individuals and organisations to achieve their full potential.As a systems thinker and lifelong learner, I bring structure to complexity – blending strategic insight with a deep, human-centred approach. I leverage empathy and analytics to enhance team dynamics and drive impactful change.Beyond roles and titles, I feel most myself in nature, with music playing and my dogs nearby.


The core of my approach

  • Systems Thinking. I create order from chaos by connecting the dots.

  • Empathetic Listening. I connect with both the message and the emotions behind it.

  • Heart of the Matter. I see and focus on what's truly important.

  • Tailored Solutions. I develop solutions that meet your unique needs.

  • No-Nonsense Attitude. I focus on real solutions with integrity and honest communication.

  • Gentle Intuition. I integrate deep understanding with empathy.

  • Balanced Presence. I stay calm when things get tough.

  • Lifelong Learner. I’m always staying curious and open to new ideas.


My services for Owners and Leaders of growing businesses


If you own or lead a growing business and face issues like:

  • Lack of structure for your people management functions.

  • Ineffective HR processes that do not support your business goals.

  • Challenges in guiding your teams or managers; team misalignment or communication difficulties.

  • You are undergoing significant changes and need support managing transitions smoothly.

  • Challenges with employee engagement.

I can bring value to you through:

  • Fractional HR Leadership. Establish your HR function, design essential processes, and build your HR team, leaving you with a ready-to-run system.

  • HR Advisory. Conduct audits, design effective processes, and align your HR strategy with your business goals.

  • Leadership Coaching. Develop clarity, confidence, and resilience in navigating challenges.

  • Team Facilitation. Build alignment, psychological safety, and shared direction within your team.


My services for HR and L&D Professionals


If you are an HR or L&D professional and face issues like:

  • Uncertainty in your role growth or setting priorities and developing professional style.

  • Isolation in decision-making without external feedback or alternative point of view.

  • Limited resources for designing or improving HR processes.

  • Challenges in conducting effective team sessions or workshops independently.

  • Difficulty in expanding influence and credibility within the organization.

I can bring value in different ways depending on your stage:

  • Mentoring sessions for early-career professionals to help you grow faster, build confidence, and find your unique style.

  • Partnership for experienced professionals (working solo or with limited resources) to help you expand your impact through:

  • Getting insights into your current state of HR function and defining effective next steps to elevate your impact within the organisation.

  • (Re)designing targeted HR processes from onboarding to performance, career paths, compensation & more.

  • Soft-skills training and learning programs customised to your organisation’s needs.

  • Facilitating team sessions (alignment, retrospectives, values & cultural workshops, etc.).


My services for Individuals and Managers


If you a person who face issues like:

  • Feeling overwhelmed by uncertainty or career transitions.

  • Struggling to make important decisions in your life with confidence.

  • Difficulties adapting to a new role or leadership responsibilities.

  • Challenges with self-awareness, communication, or cooperation with other people.

  • Lacking a safe space to reflect and clarify your next steps.

I can bring value to you through:

  • Individual Coaching. Discover your inner compass so you can stay true to yourself and take purposeful actions.

  • Transition Support. Offer a caring space to find your way forward through times of change, new roles, or uncertainty.

  • Leadership Coaching. Enhance decision-making and self-awareness, navigating the challenges of leading teams.



My superpower is creating space for people & organisations to discover clarity in complexity. Here is how I work:

  1. Clarity First. We kick things off with a 30-minute intro call to understand your needs and identify the core challenge.

  2. Tailored Proposal. I’ll provide a customised proposal detailing formats, durations, and scope so you can choose what suits you best. We’ll also agree on conditions and fees at this stage.

  3. Collaboration Period. We then move into the work phase, maintaining an open and adaptable process to ensure it aligns with your context.

  4. Follow-Up (if needed). Once our collaboration wraps up, I will offer optional check-ins or post-support to help you integrate the outcomes effectively.

I can adjust the depth and format of our work based on whether you're looking for a quick fix or a long-term transformation. Feel free to reach out if you’d like to explore how we could move forward together!


My Qualifications


  • Master of Arts degree in Social Studies.

  • Certified Coach in Organisations (Wiesbaden Academy of Positive Psychotherapy, Germany).

  • LEGO® Serious Play Facilitator (Play4Business).

  • Instructional Designer (DeDu Center, Portugal).

  • Complete Team Facilitator (Deloitte CIS Learning Center).

  • Over 14 years of experience in HR and L&D in international businesses and scaling environments.

  • Over 800 hours of targeted training and workshops facilitated.


Selected projects

  • Enhanced the Onboarding experience for over 1,000 employees, reducing manual tasks by 20% and accelerating time-to-productivity.

  • Fostered a culture of transparency and engagement through redesigned Compensation strategies and Performance reviews.

  • Improved HR operational efficiency and consistency by establishing a Shared Services Centre for 3,000+ staff organisation under a global business model, reducing service delivery time by 30%.

  • Ensured compliance and gained valuable insights into attrition by automating the Offboarding process for 650 employees across six countries.

  • Increased employee engagement and internal mobility by developing Clear career paths for 2500+ tech specialists and managers.

  • Improved organisational scalability and enhanced data accuracy by architecting efficient HR processes for the HRIS implementation across 7 countries.

  • Strengthened data-driven leadership pipeline with a company-wide Succession Planning Program.